FAQ

Ordering/Shipping

How will my shirt(s) be shipped and how long does it take for the shirt(s) to arrive?

Once you complete an order, we will notify you via email to reconfirm your order. Your order will usually ship within 24 -48 hours (Monday-Friday) once payment is confirmed. For items labeled as “Pre-Order”, these items will ship 2 weeks from the date of purchase. We ship via USPS Priority Mail with Delivery Confirmation for standard shipping. Delivery times may vary depending on where your item is being shipped to. We only ship within the United States. Orders received after 3 pm EST will be processed the next day. We do not ship to P.O. boxes.

Payments

What forms of payment do you accept?

We accept all major credit cards via PayPal. You do not need a PayPal account to purchase from this store.

Return/Exchange

What is your return policy?

Our goal is 100% customer satisfaction. All unworn shirts can be exchanged within 7 days of delivery. Simply mail the shirt back to with the original invoice. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us at info@signatureRED.com

Mail returns to:
Signature RED
PO Box 56207
Philadelphia, PA 19130

Awareness Partners

How do I become an awareness partner?

Our partners choose a product design (or designs) that they like and agree to promote it to their network for purchase through us. Partners can also request that we create an original design for their organization or cause. To learn more or to become an awareness partner, please contact Signature RED at info@signatureRED.com.

Privacy Policy

Signature RED values its customers and respects their privacy. Signature RED recognizes that it must use customer information responsibly and remains committed to maintaining your privacy.